Go directly to the following sections:
Main navigation | Content | Search | Service

You can use the following access keys (Help) to directly access the main functions:
  • [Accesskey] + S: Skip navigation
  • [Accesskey] + 1: Start page
  • [Accesskey] + 3: Go to table of contents
  • [Accesskey] + 4: Search
  • [Accesskey] + 6: Help
  • [Accesskey] + 8: Legal data
  • [Accesskey] + 9: Contact


You are here:

Help

The Rhein-Kreis Neuss takes pains to ensure the internet service for all visitors is made as accessible as possible. These explanatory notes are conceived to help you get the best possible use from the internet site

Font size

You can enlarge or reduce the font size using the browser menu

  • Internet Explorer: View > Font size
  • Firefox: View > Font size
  • Opera: View > Zoom factor

You can also change the font size by clicking on "display" to the right next to the logo. Simply choose "Larger font" here.

Navigation + Orientation

Menu bars

On www.rhein-kreis-neuss.de, there is a main menu and service menu provided

The main menu is always on the left and includes the headings "citizen services, topics, district portrait:

  • Under the heading "citizen services", the services and documents from all central fields are presented; under "Administration from A to Z" you will find Fine Dust Plate (under letter F), for instance.
  • Under the heading "topics", articles are published and information presented on various projects.
  • Under the heading "district portrait", you will find everything to know about the Rhein-Kreis Neuss

The service menu is at the top right and includes links to the site map (table of contents), contact forms, to forums and guest books as well as to the help page.

Breadcrumb navigation

The breadcrumb navigation is always found above the contents ("You are here:")

It tells you where your current page is placed in relation to the start page. This way, you see clearly how the page has been categorised and can switch to related pages by a simple click of a mouse and so skip categories.

Site map

The site map provides an overview of the entire internet range of the district (table of contents).

Search

The search field for the simple key work search is always positioned at the top right next to the contents field. Here you may enter one or more key works. The search begins once you've clicked on the grey arrow ("start search")

Alongside the simple key word search, you can also use the extended search. Here you can exclude words, search within certain headings and restrict the search to a certain time period.

Jump labels for screen readers

For screen reader users, jump labels can be found at the beginning of the page which are linked directly to main navigation, contents, search or the service menu. These cannot be seen by users of modern graphic browsers.

Use of keyboard

The tabs key can be used to jump from link to link. The highlighted link can be activated using the enter or return key. The hidden jump label becomes visible on moving across this with the tabs key.

Key combinations (access keys)

Modern browsers support key combinations allowing direct access to elements on our internet page. Unfortunately, these combinations differ from browser to browser and operating system to operating system. For Microsoft Windows, these are as follows:

  • Internet Explorer: ALT key + Access key, then Enter or Return key
  • Firefox: ALT key + Capitals key + Access key
  • Opera: Capitals key + Escape, then Access key

The following combination are supported by www.rhein-kreiss-neuss:

Accesskeys
Accesskey Jump labels
S  
1 Start page
3 Table of contents (Site map)
4 Search
6 Help
8 Imprint
9 Contact form

More on the subject of access keys can be found here.

Print

Printing is completed via an optimised preview option. Only the contents are printed. Menus, head notes and footnotes are removed. All you have to do is select the print symbol ("print page") at the end of the page.

PDF documents

Not all PDF documents are freely accessible. Some source documents are no longer available, other documents are not compiled by the Rhein-Kreis Neuss

As of 1 July 2007, the Rhein-Kreis Neuss publishes its own documents in baccessible form. These documents are identified by the description "freely accessible". Should you require information from older documents in a form accessible to you, please send an e-mail to Rhein-Kreis Neuss. We will make all possible effort to provide you with the information required.

Use of JavaScript

All applications of this internet domain are accessible without the use of JavaScript. Certain elements are enriched by JavaScript so as to improve user friendliness; the contact form for instance or the key word search

Internal and external links

Rhein-Kreis Neuss is liable for its own contents, though not for the contents of external internet sites.

Rhein-Kreis Neuss has assessed the legality of contents of external sites on at the time of link placement. Only the contents referred to on this site are checked. Checking is, however, not carried out continually so that any later amendments to the external site are not checked by us. Accordingly, the legality of the amendments is not guaranteed by Rhein-Kreis Neuss. Should Rhein-Kreis Neuss determine or be informed by others of the illegality of the contents contained on any link, the link will be removed immediately.

External links are indentified using a special symbol and are always opened in a new browser window. Example:

Rhein-Kreis Neuss


The Tooltip also brings up the note "External link - opens in new window". A Tooltip is a small note appearing when you move the mouse arrow across the link.

Abbreviations, acronyms and changing language

Acronyms are indicated by underlining (e.g.. RKN). What the acronym represents is shown in full as Tooltip. Where abbreviations are used, almost all browsers work in the same way. Only older versions of internet explorer ignore this function.

Words not appearing in the dictionary are indicated accordingly. Reader programs are this able to select the correct pronunciation. These words are not highlighted in a graphic browser.

Character encoding

This internet pages is coded exclusively in UTF-8, the most widespread code format for Unicode characters

If you see special characters in place of an umlaut (ä; ö, ü), your browser probably operates with the wrong character encoding. Tests have shown this error occurs only in internet explorer and can be solved by setting encoding to automatic and reloading the page (F5 key):

  • Internet Explorer: View > Encoding > Automatic
  • Firefox: View > Character Encoding > Automatic > Universal
  • Opera: View > Character Encoding > Automatic

The browser then assumes the encoding determined by the internet site. In some cases, the tick box must first be removed and then re-added and the page loaded afresh. All other browsers (Firefox, Opera) properly recognise the coding and correct accordingly.





Further information:

© 2010 Rhein Kreis Neuss, Last update: 18.08.2008


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